Twilio Frontline powers seamless digital relationships between
customers and sales teams. With a dedicated personal inbox workers
are able to manage contact lists via CRM integration field incoming
message requests and continue a conversation with customers
regardless of how they choose to communicate – over SMS WhatsApp or
Voice.
Twilio Frontline / What's New in vUnknown
New:
• Template callback requests now indicate channel and whether a WhatsApp conversation window is open or closed
• Audio player support for inbound M4A files
Fixes:
• Fix for chat delivery statuses
• Privacy notice links updated
• Template callback requests now indicate channel and whether a WhatsApp conversation window is open or closed
• Audio player support for inbound M4A files
Fixes:
• Fix for chat delivery statuses
• Privacy notice links updated