With the "GLS Parcels" app users can manage their GLS parcels to track incoming deliveries and send packages more easily by purchasing shipping labels directly within the app.

TRACK PARCELS

- Track new parcels by entering a parcel number or tracking ID
- Customize parcel details for more straightforward tracking (name and icon)
- Display all tracked parcels (incoming outgoing and archived)
- Option to delete tracked parcels
- View detailed parcel and delivery information such as the delivery date and live tracking
- Select a new delivery option for parcels in transit such as delivering to a neighbor or a local shop
- Track parcels automatically in the app by adding email addresses to your account


SEND PARCELS

- Set up shipping labels by entering parcel details like size destination country and sender and recipient information
- Store addresses in the address book to simplify the purchase process
- Make payments via PayPal or credit card (Visa/Mastercard)
- Receive order confirmations and receipts via email
- Print shipping labels at home
- Print shipping labels at the parcel shop using a Mobile parcel label or QR Code
- View all shipping labels (active inactive and archived)

SHOPS

- Locate nearby GLS parcel shops (geolocation available)
- Search for parcel shops in a specific location
- View store details such as opening hours and distance

SIGN-UP / LOG-IN

- Register as a new user and retain app-generated data like tracked parcels and shipping labels
- Log in with an existing GLS account
- Log out of the app which removes all local data
- Change your account password
- Delete your GLS account and all app data

SETTINGS

- Update your account details
- Establish and modify a "Permanent Leave Permission"
- Offer feedback on the app
- Opt to rate the app
- Report any issues
- Access all legal details about the app

NOTIFICATIONS

- Adjust notification settings in the app preferences
- Receive notifications for your tracked parcels

USER TESTING & ANALYTICS

- Track various user events for quality assurance and product enhancement
- Conduct A/B tests and remote configuration of features to improve the product