Freshchat is a modern messaging app for sales and customer engagement teams. A leap from legacy live-chat systems it brings the continuity and experience of consumer messaging apps to businesses to help them convert visitors and delight users.

With the Android app teams can:

Ace Conversations - View reply to assign and manage conversations from anywhere anytime.

Know who you’re talking to - Get access to the visitor profile with details like contact information event timeline and usage history to make relevant conversations.

Never miss a message - With push notifications get notified when you receive replies on conversations or when a user proactively reaches out. Stay on top of messages even when you’re not inside the app.

Enable a faster response time - Optimize team productivity even while on the go by sharing FAQ articles with visitors and users.